Contact BigFish

BigFish Online Help

# Setting Up Email

## Client-deployment.properties file

- The client.properties file contains many of the high-level configuration options that the underlying platform OFBiz requires
- When making changes to this file OFBiz will need to be restarted for the changes to take effect
- For emails, in the “General Properties” section, there are several properties that need to be considered:

Property | Description
defaultFromEmailAddress | General default “from email address” for all outgoing emails. This will be overridden for specific emails by using the Admin -> Email Configuration. It is recommended that the specific email configurations are used.
mail.notifications.enabled | If set to “N”, then emails will NOT be sent, all emails will be logged as an OFBiz “communication event”. If set to “Y” then emails will be sent.
mail.smtp.relay.host | The default email server to be used. For example, mail.acmecorp.com.
mail.smtp.auth.user | If required, the user name needed for the SMTP server.
mail.smtp.auth.password | If required, the password needed for the SMTP server.
mail.notifications.redirectTo | For initial testing purposes. This will override ALL emails sent via BigFish and send them to this address.

- The client.properties file contains many of the high-level configuration options that the underlying platform OFBiz requires
  - The client-deployment.properties files is a BigFish configuration file that consolidates the various OFBiz properties.
  - To build / admin-module / restart apache

Learn More About Client-deployment Properties

## Email Configuration

Admin Email Configuration

- The primary purpose of this function is to control the following identifiers in the sent emails:
  - From: for each email this determines which email is used as the “from address.”
  - CC: for each email, this determines who should be “copied” on the email. Typically this would be a member of the customer service department for control purposes.
  - BCC: similar to the “cc” option, a “blind copy” of the email.

Learn More About Email Configuration

## Email Templates

Admin Email Templates

- This function allows for the specific content of each email to be maintained
- The content can be quite complex and clients should proceed with caution when modifying
- For the latest content:
  - Go to bigfish.salmonllc.com
  - Click on “Demo”
  - Login to the Fashion House Admin Module
  - Click Admin -> Email Templates
  - This content can be copied from the Fashion House Demo instance to your instance

Learn More About Email Templates

## System Parameters

- There are many BigFish System Parameters to consider when initially setting up emails:
- To view all relevant parameters:
  - Go to the Admin -> System Parameters function
  - Enter “email” in the entry box and click “Search”
  - Review all available parameters and configure accordingly

Learn More About System Parameters

## Scheduled Jobs

- There are 2 specific Scheduled Jobs that can be maintained via the Admin -> Scheduled Jobs function:
  - Abandoned Cart Email:
    - a job that will identify all “abandoned carts” and send an email to the registered user.
    - Two system parameters should be considered: EMAIL_ABANDON_HRS and EMAIL_ABANDON_NUM
    - The email template is E_ABANDON_CART
    - The email configuration is PRDS_ABD_CART
  - Review Email
    - a job that will identify all completed purchases and send an email encouraging the customer to return to the site and post a product review
    - The following system parameters should be considered: EMAIL_REVIEW_SHP_DYS, REVIEW_ACTIVE_FLAG, REVIEW_AUTO_APPROVE and REVIEW_SEND_EMAIL
    - The email template is E_SHIP_REVIEW
    - The email configuration is PRDS_SHIP_REVIEW

Learn More About Scheduled Jobs Back to Top

Built by Salmon LLC