update QX_SYS_PROP set DESCRIPTION = 'Email processing - default ticket status.' where PROP_ID = 'IN_EMAIL_TICKET_STATUS'
GO

update QX_SYS_PROP set DESCRIPTION = 'Email processing - default ticket priority.' where PROP_ID = 'IN_EMAIL_TICKET_PRIORITY'
GO

update QX_SYS_PROP set DESCRIPTION = 'Email processing - default ticket type.' where PROP_ID = 'IN_EMAIL_TICKET_TYPE'
GO

update QX_SYS_PROP set DESCRIPTION = 'Email processing - default ticket source.' where PROP_ID = 'IN_EMAIL_TICKET_SOURCE'
GO

update QX_SYS_PROP set DESCRIPTION = 'Email processing - default ticket impact.' where PROP_ID = 'IN_EMAIL_TICKET_IMPACT'
GO

update QX_SYS_PROP set DESCRIPTION = 'Email processing - default ticket owner.' where PROP_ID = 'IN_EMAIL_TICKET_OWNER'
GO

update QX_SYS_PROP set DESCRIPTION = 'Email processing - default source field for incoming Interaction.' where PROP_ID = 'IN_EMAIL_INTER_SOURCE'
GO

update QX_SYS_PROP set DESCRIPTION = 'Email processing - default agent for incoming Interaction.' where PROP_ID = 'IN_EMAIL_INTER_DEFAULT_AGENT'
GO

update QX_SYS_PROP set DESCRIPTION = 'Email processing - default Ticket Reported Build Version.' where PROP_ID = 'IN_EMAIL_TICKET_RVERSION'
GO

update QX_SYS_PROP set DESCRIPTION = 'Email processing - default Ticket Agent.' where PROP_ID = 'IN_EMAIL_TICKET_AGENT'
GO

update QX_SYS_PROP set DESCRIPTION = 'Email processing  - default Ticket Product.' where PROP_ID = 'IN_EMAIL_TICKET_PRODUCT'
GO

update QX_SYS_PROP set DESCRIPTION = 'Default Customer name – used in Email processing.' where PROP_ID = 'IN_EMAIL_DEFAULT_CUSTOMER_NAME'
GO

update QX_SYS_PROP set DESCRIPTION = 'Default Customer ID – used in Email processing.' where PROP_ID = 'IN_EMAIL_DEFAULT_CUSTOMER_ID'
GO

update QX_SYS_PROP set DESCRIPTION = 'Default value of the Interaction Origin field for outgoing emails.', PROP_VAL = '4' where PROP_ID = 'OUT_EMAIL_INTER_SOURCE'
GO

-- all new update scripts must include a line like this:
UPDATE QX_SYS_PROP SET PROP_VAL = '056' WHERE (PROP_ID = 'DB_APP_VERSION');
GO