QueWeb is a first Open Source web-based Customer Care solution entirely based on Google Web Toolkit GWT. It contains powerful Bug Tracking, Help Desk, Customer Portal, Email processing, HR, Change Control, Survey, Email-to-Case processing and many other modules.

QueWeb Open Source edition is designed for SMBs and has everything you need to establish an effective and professional Customer Care for your company: Interaction and Case/Ticket submissions, Email Monitoring and Routing with Auto-Ticket creation, Auto-Reply, Customer and Organization Management, Employees Management, Product management, Workflow and Notifications, Escalations, Roles Access, etc.

Project Homepage: http://code.google.com/p/queplix/